Electric Emergency/Outage: 1-855-855-2433      Gas Emergency/Leak: 1-855-855-2268

Heating Season

Here are tips on what you can do to manage your heating costs and energy use while staying warm during the heating season.

Managing Supply Costs

Electric Supply – Extreme cold weather can create spikes in gas and electric supply costs. As a utility, we don’t control the price of natural gas or electricity, nor do we make any profit on the supply. However, we do analyze the forecasts for supply and load to create effective buying strategies that help minimize price fluctuations, and these prices are passed on to you at no cost.

Energy Choice – As a customer, you can shop and choose for a company that provides energy supply, and we will continue to deliver the energy to you. These supply companies can provide you with an economical or environmental advantage . For example, they may be able to offer you special introductory prices or fixed rates. Learn more

Winterize Your Home

Helpful Tips – Getting ready for the winter means making sure your home is winterized to help reduce energy costs. Here are some no cost, low cost tips:

  • Remove your window air conditioners in the winter – or at least cover them to stop drafts.
  • Keep warm-air vents clean.
  • If you have a hot water heating system, release trapped air from radiators.
  • Keep your water heater at 120 degrees F or between the medium and low settings.
  • Wrap your water heater with an insulation blanket if it’s warm to the touch.
  • Use caulking around doors and windows to close gaps and seal leaky ducts that run through unheated areas. Wrap the ducts with insulation.
  • Move furniture, drapes and other objects that are blocking radiators or heating vents.
  • Install storm windows. For older windows, use a plastic window sealing kit to cut drafts and contain the heat.
  • Close doors and warm-air vents in unused rooms, but in extreme cold, be aware of water pipes that could freeze and burst.

For more tips, see our Power of Green section. Learn more

Home Energy Calculator – Our online HomeEnergyCalculator can allow you to conduct a free and customized home energy audit in just 10 minutes. Learn more

Managing Your Bills

Budget Billing – Our free Budget Billing program levels your payments throughout the year, sparing you from unpredictable bills that result from seasonal usage variations. Learn more

Payment Agreements – If you’re having financial problems that make it difficult for you to pay your O&R bill, we’ll work with you to come up with a payment agreement. Learn more

Government Assistance Programs – Based on your monthly gross income and household size, you could qualify for government help in paying your heating bills. Learn more

State Assistance Programs – If you have exhausted all governmental resources available for financial assistance and emergency or crisis circumstances are keeping you from being able to pay your bill, the Neighbor Fund or NJ Shares can help.

Heating Rebates (NY Only)

PCLP’s Green Team – If you’re planning to install a new natural gas heating system or water heater, look into O&R’s Green Team rebates. You can get up to $2,000 in rebates and save up to 30% off your heating bills. Learn more