Contact Customer Assistance

Contact us about any questions or requests you may have and a Customer Service Representative will respond within 24 hours, excluding holidays and weekends.

Please do not use this form if you're without power or if you have an emergency situation that requires immediate attention. Instead, call our toll-free Customer Assistance Service Line at 1-855-855-2050.

If you smell gas or detect a gas leak, do not use this form. Call the Gas Emergency Hotline at 1-855-855-2268, 24 hours a day, seven days a week.

Customer Assistance Service Line

Speak with a Customer Service Representative by phone

Toll Free Number:
1-855-855-2050 (listen for options)

Monday-Friday, except holidays
8:00 a.m.-4:30 p.m.

Gas Emergency Hotline

For Gas Emergency only. Speak with a representative by phone

Toll Free Number:
1-855-855-2268 (listen for options)

24 Hours

Electric Emergency Service Line

To report an electric outage or any dangerous condition

Toll Free Number:
1-855-855-2433 (listen for options)

24 Hours

Postal Delivery

Correspondence or documentation to support a request may be mailed to:

Pike County Light & Power
P.O. Box 1109
Milford, PA 18337

Walk-in Business Offices

Speak with a Customer Service Representative face-to-face

Pike County Light & Power
105 Schneider Lane
Milford, PA