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Sustainability
Environmental
Lowering Our Carbon Footprint
Pike County Light & Power does many things to meet sustainable and low carbon emissions standards. The company projects it will reduce emissions significantly by replacing its old cast iron pipe with new plastic pipe. This will reduce leaks and increase safety.
Other strategies customers can use to help lower carbon emissions include increasing efficiencies through weatherization of homes and businesses and installation of high efficiency appliances.
Social
Company Initiatives & Performance
Pike County Light & Power strives to provide its customers with the best response times and customer service. The chart shown represents overall customer satisfaction as found in our PCLP Customer Satisfaction Study from December of 2024. You can also view our customer satisfaction ratings throughout the year here.
Employee Engagement
Our most recent employee survey had a 66% response rate. One of the highest-ranking answers was, "The work I do is meaningful."
Our employees receive mandatory sexual harassment and diversity training annually, year-round cybersecurity training, OSHA training, various workplace safety trainings, and various operator qualified training for field personnel.
We are members of the Pike County Chamber of Commerce. We donate thousands of dollars to various local charities in our service territory. We are proud of our commitments and of our employees who make a difference in our communities where we both work and live.
Governance
Company Policies
Pike County Light & Power has many policies that support ESG initiatives. These include cybersecurity objectives (see image[R]), ethics, human rights, and supply chain standards, amongst many others.
We participate annually in a Global Real Estate Sustainability Benchmark, or GRESB assessment that scores our company compared to other similar businesses. According to the GRESB.com website, assessments capture information on ESG performance and sustainability best practices for real estate and infrastructure companies, funds, and assets worldwide and are guided by what are considered to be material issues in the sustainability performance of those assets.
The assessments are aligned with international reporting frameworks, such as GRI, PRI, SASB, DJSI, TCFD recommendations, the Paris Climate Agreement, UN SDGs, region and country specific disclosure guidelines. Our GRESB score for 2023 was 88/100.
